Shipping Policy

At Silverse, a child company of Rakesh Diamond, we strive to deliver your products in the fastest and safest way possible.

Shipping Charges

• Free shipping on orders above ₹5000 within India.
• Standard shipping charges apply for orders below ₹5000.

Delivery Time

• We process and ship orders within 2-3 business days.
• Depending on your location, deliveries may take 5-7 business days.

International Shipping

• We offer worldwide shipping. Charges will depend on the location and will be calculated at checkout.

Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor your package’s journey.

Return & Exchange Policy

At Silverse, we want you to love your purchase. If you are not completely satisfied, here’s what you can do:

Returns

• Items can be returned within 7 days of delivery.
• The product must be unused, in its original condition, and with all tags and packaging intact.

Exchanges

• We offer exchanges for size or design issues. Contact us within 3 days of receiving the item to initiate an exchange.

Refund Process

• Once your returned product is received and inspected, we will notify you.
• Refunds will be processed back to your original payment method within 7-10 business days.

Return Shipping Charges

• Customers are responsible for return shipping fees unless the product is defective or damaged.

For any assistance regarding returns or exchanges, contact us at info@silversejewellery.com or call 99113 12307.