Is the silver really 925 hallmarked?
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Yes. Every Silverse pendant is stamped by the Bureau of Indian Standards (BIS) as 92.5% pure silver. You'll find the hallmark etched on the chain clasp or pendant bail, along with our jeweller's ID.
What is the return and exchange policy?
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7-day no-questions-asked returns for all non-customised pieces. We arrange reverse pickup free of charge. Customised or engraved pieces are non-returnable.
Will the silver tarnish over time?
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Silver naturally oxidises with prolonged air exposure. All our pendants come with a protective rhodium or gold plating to slow this process — and you can send them back to us anytime for a free lifetime polish and re-plate.
Do you ship across India and internationally?
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Free shipping across India, delivered in 3-5 business days. We also ship to the US, UK, UAE, Canada, and Singapore via DHL Express (flat ₹1,999).
Can I customise or engrave a pendant?
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Absolutely. Free engraving (up to 12 characters) on every pendant. For fully custom designs, reach us on WhatsApp at +91 78382 29425 — we typically deliver custom pieces within 15 days.
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